EXCHANGES/RETURNS
We offer complimentary exchanges and returns on fine jewelry items online only within 15 days of delivery (showroom policies may differ). Special orders and custom pieces are final sale.
Unworn items are eligible for exchanges/returns only with the original ID security tag intact and adhered to the piece.
Please click here for more details
RESIZING
Mavilo offers 90 day free ring resizing.
Not all rings can be resized. Most rings cannot be resized more than 1-1.5 sizes smaller or larger than originally made
Rings constructed of alternative metals, eternity rings, and special orders custom cannot be resized. Additional exclusions may apply.
If you would like to resize your Mavilo ring, Click Here for more details
Please note:
* Mavilo Wholesalers does not resize or repair items purchased through other retailers
* Eternity Bands and Bangles cannot be resized
